Frequently Asked Questions

Find answers to frequently asked questions about apartment living, amenities, and leasing details at Charleston, South Carolina's 17 South Apartments. Find out more about various floor plans, amenities, pet policies, parking, maintenance requests, leasing details, and community features. 

Our FAQ page is intended to make your apartment search easier and to give prospective and existing residents useful information.



  • What do I need to bring with me when applying or touring?

    Please bring a valid photo ID when visiting our Charleston apartment community. Our leasing team is happy to help you explore our apartments in Charleston, SC, and answer any questions during your tour.

  • What are the application and administrative fees?

    The application fee is $60.00, and the administrative fee is $200.00.

  • How much is the deposit?

    The security deposit is $700.

  • What lease terms are available?

    We offer flexible lease terms ranging from 3 to 15 months at our Charleston luxury apartments, giving residents options that fit a variety of living needs and schedules.

  • Is renters’ insurance required?

    Yes, renters’ insurance is required.

  • How do I pay rent?

    Rent can be paid online or by mail to our PO Box.

  • What is included in the monthly rent?

    Monthly rent includes your apartment home, access to all Community amenities, including the package lockers. Utilities and additional services may vary. Contact our team for complete details about our Charleston apartment homes.

  • Is laundry available in-apartment or on-site?

    Yes, all apartment homes include in-home laundry for added convenience at our West Ashley apartments near downtown Charleston.


  • What are the parking options?

    We provide surface lot parking.

  • Do you offer corporate leases?

    Yes, corporate leases are available at our Charleston apartment homes. Contact our leasing team to learn more about flexible leasing options at our apartments in Charleston SC, near downtown Charleston.

  • Do you have a preferred employer program?

    Ask about our preferred employer program for our Hometown Heroes; Active teachers, medical professionals, EMS, police, firefighters, and active or retired military. Please note our program may change at any time and is subject to restrictions.

  • What languages do your team members speak?

    Our team speaks English.

  • Will you run a background check as part of the application process?

    Yes, our background screenings evaluate credit, rental, and criminal history for each applicant over the age of 18 who will reside in the apartment home.

  • What are the income requirements to qualify?

    We require that all applicants provide proof of income of at least 2.5 times the monthly rental amount. Our leasing team is available to assist with any questions regarding rental criteria and the application process.

  • What is your pet policy?

    We are proud to offer pet-friendly apartments in Charleston and welcome up to two pets per apartment home, including dogs and cats of all breeds, weights, and sizes.

  • Is smoking allowed on the property?

    No, we are a smoke-free community.